Complaints and Corrections Policy

Corrections

Businesses and visitors may report inaccurate information by emailing hello@w.ie.

The request should identify:

• the page concerned;
• the information believed to be wrong;
• the correct information; and
• supporting evidence where appropriate.

W.ie will assess reasonable correction requests and may contact the business concerned.

Complaints about a listed business

W.ie is not the supplier of the listed business’s goods or services. Complaints about a purchase, booking, refund or service should normally be directed to the business first.

W.ie may record serious complaints concerning:

• fraud;
• safety;
• discrimination;
• persistent misleading information;
• intellectual-property infringement; or
• unlawful conduct.

W.ie may investigate whether a listing should remain on the platform but does not act as a court, regulator or general dispute-resolution service.

Complaints about W.ie

Complaints about W.ie should be sent to hello@w.ie with sufficient information to allow the issue to be reviewed.